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The rise of citizen journalism

With the multiplication of blogs, the increasing presence of traditional and non-traditional news outlets online, and self-appointed reporters, the Internet is vibrating with what some in the news media are calling “unfiltered” or “citizen journalism.”
During an online conference, “Trends in Online News,” Daniel Gaines, editorial operations manager for www.LATimes.com, said, “… there’s a lot of […]

What Kind of Crisis Are We In?

CNN is on the phone, camera trucks are parked outside your offices - there is clearly a crisis going on. But what kind? The answer to that question is key, as a different approach to crisis managment is required based on what kind of crisis you find yourself and your organisation in.
While crises have moved […]

Time For A Crisis Response Plan Checkup?

When was the last time you checked your organisation’s crisis response plan? For example, when was the last time your organisation conducted a crisis simulation exercise to test the effectiveness of your plan? If your answer is “never,” you are not alone…research shows that most organisations may well have a crisis response plan binder on […]

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