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E-mail, conversation, and hostility

I’m sure you’ve had the experience of looking blankly at an e-mail message you’ve received and wondering, “Does she really mean to say that?” Perhaps you’ve sent an e-mail message that you regretted the moment it left your outbox. E-mail is a timesaver, an efficient way to send files, and to document decisions and positions […]

Is E-Mail Dead?

An article on MSNBC.com the other day suggests an interesting communication shift is taking place: both among the young and for some in the workplace, e-mail is �the new snail mail,� as cell phone-based text messaging and instant messaging is becoming the method of choice for direct communication.
According to research from the Pew Internet & […]